bets Privacy Policy
Find out exactly how your personal data is kept safe and how it is used — everything is explained clearly on this page.
Last Updated: January 2026
What information is collected?
When you create an account and use our services on the bets platform, we collect the following types of information:
Account Information
During registration, we collect your name, email address, mobile number, date of birth, and residential address. National ID or passport details may also be required for identity verification.
Payment & Financial Information
Payment-related information (wallet number, transaction amount in BDT) is collected when you transact via bKash, Nagad, or other mobile banking services. Card numbers and PIN codes are never stored.
Device & Browser Information
Your device and browser type, IP address, operating system, and browser version are recorded automatically. This information is used for security monitoring and technical improvements.
Usage Data & Cookies
Usage data — such as which pages you visit, how long you stay, and which games or betting markets you use — is collected via cookies and similar technologies.
How is my information used?
Bets uses the data it collects solely for the following purposes:
- Account Management: For account creation, login verification, and identity confirmation.
- Payment Processing: To securely process deposits and withdrawals and to prevent fraud.
- Service Improvement: To improve the platform technically and make the user experience smoother and more enjoyable.
- Contact: To send you important updates, security alerts, and promotional content (you may opt out of promotional messages at any time).
- Legal Compliance: To comply with applicable laws and regulations, and to respond to requests from regulatory authorities.
- Security Monitoring: To detect unusual account activity and keep your funds and personal data secure.
Your information is never sold and will not be used for any purpose beyond those stated above.
About Cookies & Tracking Technologies
The bets website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help recognize you on future visits.
Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and enabling secure payment processing. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: Used to remember your preferences such as language, theme, or betting settings.
- Analytics Cookies: To understand how many users are visiting each page — insights that help us improve our services.
Most browsers allow you to manage cookie settings. However, disabling essential cookies may limit access to certain features of the site.
How is data storage and security ensured?
Bets follows industry-standard security practices to protect user data. Your information is stored in encrypted form and kept on secure servers.
- Encryption: All data transfers are secured through SSL/TLS encryption.
- Retention Period: Your data is retained for as long as your account remains active. Following account closure, certain information may be kept for a specified period as required by legal obligations.
- Access Controls: Only authorised personnel can access your data, and solely to the extent necessary for service delivery.
- Regular Security Audits: System security is regularly tested, and any vulnerabilities identified are promptly addressed.
However, no system on the internet can guarantee 100% security. In the event of a security breach, we will notify you as quickly as possible and take the necessary steps.
Is information shared with third parties?
Bets does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, and other approved payment gateways to process transactions.
- Identity Verification Services: Identity verification information may be shared with approved KYC service providers to meet legal compliance requirements.
- Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
- Technology Partners: Technology providers used to operate the platform may have limited access to your data, but are bound by strict confidentiality agreements.
Beyond the reasons stated above, no information will be shared with third parties without your consent.
What rights do you have over your personal data?
Bets believes you should have full control over your own data. You have the following rights:
Right to Access
You may request to know what personal data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Object
You may object to promotional communications or certain types of data processing.
To exercise any of these rights, please contact us using the details provided below. We will endeavour to respond to your request within 30 business days.
How will I be notified if this policy changes?
Bets reserves the right to update this Privacy Policy as needed. In the event of any significant changes, we will notify you through the following means:
- A clear notice will be displayed upon entering the platform.
- A notification will be sent to your registered email or mobile number.
- The date of the most recent update will always be shown at the top of this page.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing the policy whenever it is updated.
Who should I contact for privacy-related questions?
If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to assist you.
Email: privacy at bets-baji.com
For general enquiries, visit our FAQ Page See. You can also reach our support team by logging into your account and visiting the Support section.